PAY CASHLESS AT LAUNDRY DAY
Laundry Day is fully cashless. Together with Playpass, we'll make sure you can pay quicker and safer at our festival. No hassle with tickets or tokens, just one single tap with your wristband and you're good to go!
Follow all the steps below from registering and topping up your account with COINS, our Laundry Day currency, to requesting a refund of the Coins that are still left on your wristband after the festival.
REFUND AFTER THE FESTIVAL
If you have any "coins" left on your bracelet, you can request a refund via the link below:
You can request refund from September 3 20h00 until September 13 20h00 and you do not have to pay any admin fee. Once the refund period has ended you will receive your refund within 10 days.
Free coins (won with contests or extra coins in packages that we sell in our ticket shop) are not refundable. You need at least 1 coin to request refund.
To request refund please fill in the code highlighted in yellow on the picture below.
If you have questions about refund don't hesitate and send us an email: firstname.lastname@example.org